Practice Growth Summit: Team Attraction and Retention How to find your dream team!

If you’re like most practice owners, you’ll know that attracting and retaining good staff can be one big headache. But it doesn’t have to be. In fact, by following the KISS principle (keeping it simple), you’ll be on your way to forming a dream team for your new start-up healthcare practice. Sally Stuart, healthcare Business […]

Practice Growth Summit: Patient Retention How smart start-up healthcare practices keep new patients

How many times have new practice owners wondered how to keep new patients returning for more? Here, you’ll discover how successful start-ups in healthcare use clever information technology (IT) systems and data management to do just that. Your data tells a story By now, you’ll know that an integrated approach to the operation of your […]

Setting Up for Success Part One: The Consulting Room

When setting up any workspace, function and aesthetic appeal are paramount considerations. In this two-part post, we will touch on the key areas you need to consider when setting up your practice. In Part One will look at setting up for success in your consulting room. In PART Two we will talk about how to […]

How to match patient demand to reception staffing levels and rostering

Most medical centres whether it is in primary care, specialists or allied have based their reception staff ratio on the number of practitioners consulting.  This has been a long-standing metric as a way to match staffing levels to the number of practitioners on any given day. Lean is all about focusing on the patient and […]

Lean Management in Primary Care

What is Lean Management and what are the benefits in general practice? Lean is very new to medical practices in Australia and is more recognised in hospitals, services, and manufacturing businesses. The principles of Lean can be applied in just about any industry. Lean is a philosophy that puts the patient front and centre. Lean […]

Why your General Practice isn’t growing and what to do about it.

You’ve graduated medical school and successfully started a private practice, but the business has stopped growing. Instead of having your day filled with patient visits, you find yourself in a pile of paperwork managing insurance claims and patient records, all while trying to answer a busy phone. I see this scenario all too often- driven […]

6 Key Benefits of Virtual Practice Management

What is Virtual Practice Management and how can it increase profitability and growth of your practice? Running your own practice is extremely rewarding when business is booming and profit margins are wide. However, the nature of the job requires full time commitment and maintaining high quality standards can become challenging. Have you found yourself in […]

After the Marketing: Why Patients Stay

So…you’ve done all the hard work behind the scenes and have a General Practice up and running with all the necessary Marketing tools in place for attracting patients. But something still seems to be missing? Many practices know how to reach out to new patients but how do you ensure that your practice stands out from […]

10 Things You Can Do to Grow Your Practice

One of the concerns that medical practitioners often have is continually attracting new patients whilst maintaining loyalty from return customers. Like any business, marketing techniques can help you reach these long-term and short-term objectives. Most medical practices try to implement a variety of marketing strategies, all with the goal of enhancing their cash flow and […]

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